BOULEVARD FLOWERS TRADING L.L.C (“we”, “our”, “us”) operates the website www.tfb.ae (“Site”). This Privacy Policy describes how we collect, use, and protect your personal data when you visit or make a purchase from our Site. By using our website, you consent to the data practices described in this Policy and agree to comply with the Terms & Conditions available on our Site.

All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

www.tfb.ae will not pass any debit/credit card details to third parties.

We collect limited information necessary to process orders and improve our service. This may include your name, email address, phone number, delivery address, and payment details. Data is collected through our secure checkout system powered by WordPress WooCommerce and processed through the Telr payment gateway, which complies with industry security standards (PCI DSS).

We may also collect non-personal data such as browser information, IP address, and device type to help us analyze site performance and improve user experience. These analytics do not identify you personally.

www.tfb.ae takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, www.tfb.ae cannot guarantee the security of any information that is disclosed online. Users are encouraged to take necessary precautions when transmitting personal information over the internet.

We do not sell, rent, or lease customer information to third parties. Personal data may only be shared with authorized third-party service providers who assist in order fulfillment (such as delivery partners), and these parties are bound by confidentiality agreements to protect your information.

www.tfb.ae is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Users may request to update or delete their personal data by contacting our support team through the contact information provided below.

Please note that due to the perishable nature of flowers, no refunds, cancellations, or returns are available once an order has been processed and confirmed. Our Refund & Cancellation Policy is maintained as a separate document and provides further clarification regarding exceptional cases, if any.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, Customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

If you have any questions regarding this Privacy Policy or our data practices, please contact:

BOULEVARD FLOWERS TRADING L.L.C
Address: The Flowers Boulevard · 37 54th St – Al Garhoud – Dubai – United Arab Emirates
Phone: +971 50 688 3330
Email: info@tfb.ae
Website: www.tfb.ae